Sign-in and profile
Tell us the phone country code and the last four digits only, plus the exact error message. For profile-photo or username issues, include the screen where saving failed.
Shift Culture - Mobile App
App support
Need help with sign-in, your profile, Garage Community, an event, or a giveaway shown in the app? Send us the details and we will route it to the right person.
Contact Shift Culture
Email marketing@shiftcultureofficial.com and include your device model, iOS or Android version, app version, and a short description of what happened. A screenshot is helpful when available.
Email app supportProtect your account: never email a one-time sign-in code, password, payment-card number, or government ID.
Garage Community
Use the in-app report and block controls for a post, comment, or live-chat message. For urgent moderation follow-up, email us with the date and username involved.
Events and tickets
Include the event name and the email used for the ticket order. Tickets are completed on the linked website, not inside the mobile app.
Giveaways
Include the giveaway name and the phone number used on the giveaway website. Entries and payments are not processed inside the app.