Shift Culture — Mobile App

Delete your account

Use this page to request permanent deletion of your Shift Culture mobile app account and associated data. You do not need to reinstall or access the app.

Request deletion

Email our support team with the subject Delete my Shift Culture account.

Include the phone number used to sign in, including country code.
Include your username, if you created one.
Write: “I request permanent deletion of my Shift Culture app account and associated data.”

Never send us a one-time sign-in code or password.

Email deletion request

Support address: marketing@shiftcultureofficial.com

We will acknowledge your request, provide account-ownership verification instructions, process the verified request, and confirm completion.

Delete inside the app

If you can sign in, the in-app flow is the fastest option:

Profile → gear icon → Account → Delete Account

The app asks you to confirm before permanently deleting the account.

What is deleted

Before local deletion begins, we submit a Klaviyo data-privacy deletion request using the account phone number. Klaviyo processes that request asynchronously. Only after Klaviyo accepts the request do we remove your authentication account, profile, uploaded avatar and post images, user-owned Community posts, comments and live-chat messages, likes, blocks, Shift Culture-stored Expo Push tokens, notification records, RSVPs, and linked usage-analytics rows.

If Klaviyo does not accept the provider request or another required step fails, the in-app deletion stops and reports the failure so you can retry. Operational installation identifiers maintained on the device or by Expo, Apple, or Google follow those providers' device lifecycles and retention practices.

What may be retained

Limited giveaway entry or winner audit records may be retained where required for sweepstakes, fraud-prevention, tax, or legal obligations, with the app-account link removed. Limited moderation, security, provider-log, or backup records may also follow the retention requirements described in our Privacy Policy.